RPT - Reset Password Tool is Down
Unscheduled Maintenance!
Your access to Cumberland University computing resources is paramount. We are
working to resolve the Canvas and CAMs access as rapidly as possible.
During this brief downtime, you may email our helpdesk. Please describe:
-
Any access issues in the email body.
-
Provide your Portal Login Name, A number, or Full name.
-
Please include your cell phone number (if we have questions to ask you)
Email:
support@cumberland.edu
or Visit:
if on campus, you may stop by the Help Desk
located in Basement of Labry Hall basement during normal weekday business
hours of 7:00 AM thru 8:30 PM (M-Th), 7:00 AM thru 9:30 PM (F).
or Call:
Help Desk:
(615) 257-4400
during business hours
Choose a lookup type -------------------->
The Reset Password Tool will only reset your password for CAMs, Canvas, Gmail and lab logins.
If you are an International Student with no Social Security number, check the
Foreign By Birth box, and follow instructions.
Cumberland University IT Help Desk Location
if on campus, you may stop by the Help Desk
located in 003 Labry Hall basement during normal weekday business
hours of 7:00 AM thru 8:30 PM (M-Th), 7:00 AM thru 9:30 PM (F).
Help Desk Phone Number: (615) 257-4400
Please provide your First & Last name along with the Taxpayer ID (SSN).
Cumberland University IT Help Desk Location
if on campus, you may stop by the Help Desk
located in 003 Labry Hall basement during normal weekday business
hours of 7:00 AM thru 8:30 PM (M-Th), 7:00 AM thru 9:30 PM (F).
Help Desk Phone Number: (615) 257-4400
Please provide a unique way to identify yourself, since a US Taxpayer ID
is not available for you, please use your Birth information provided on
Cumberland University Admission application.
If you go by a different Preferred first name to identify yourself.
please type that name into the Preferred first name box, as known in CAMs including
any punctuation (see below).
e.g. Dr. Jill, Dean Davis, Mr. Bill, Mrs. Jones, Thom Thumb, Ph.D., etc...
Please provide your Legal first name, last name, to find
your login credentials for Cumberland University as known in CAMs.
Your password must be:
-
Type a NEW password, please.
- Using OLD password will NOT RESET.
- a length between 8 and 20 characters long.
-
MUST contain ALL of the following:
- one upper case alphabetic (A - Z),
- one lower case alphabetic (a - z),
- one numeric character (0 - 9),
-
one special character from:
! @ $ % ^ &
